Yokker uses the information
obtained from the Users of Yokker Services and Platforms (including Yokker Group
Companies) in accordance with all the applicable privacy laws.
Yokker Privacy Policy describes our policy related to the usage and disclosure of your personal data and information. By using our website[add your URL], mobile application, or any other service, and accepting our terms and conditions, you agree to the collection, usage, processing, and disclosure of your personal data, as stated by Yokker’s privacy policy. All of the terms determined by the User Agreement shall stay the same except for the ones re-defined in Yokker’s privacy policy.
The privacy policy may be updated and modified with time. You will get notified of the changes made to your Yokker account, and they will immediately come into effect with the new updates. Check this page and your account often to keep up with the changes.
You must be more than 18 years old to use Yokker and its Services, as stated in Yokker’s terms and conditions.
How we collect your personal data:
Mentioned below are the ways Yokker collects your personal data:
The
data that you provide us:
It is the data that you enter when registering with Yokker. We ask for your personal information like your full name, e-mail, and address during pre-registration. Without this information, we will not be able to provide you with our promised services. You should update your Yokker account if there is any change in the data listed below.
The data Yokker collects during registration includes:
· Full name
· E-mail Address
· Address
· Contact details (including phone number)
· Date of birth
· Gender
· Credit card and account information
· The location you are present and interested in providing your services.
· Education, occupation, and work details
· Your photo or video (Optional)
Education, occupation, and work details include information related to your schooling, qualifications, profession, employment history and experience, resume, skills, interests, certification, preferred currency and other particulars that will enable us to ensure that you are fit for a task.
To improve and add new services, and to make our targeted marketing and communication better, we observe how you use our services which includes your feedback, bids, comments, and transactions (service transactions or transactions made into affiliate service providers).
The
data we gather when you use our services:
This information is collected from your computer and internet browsers automatically when you use our services. It includes the use of Cookies and similar technologies (see the Cookies and similar technologies section later in the post for more details).
This data includes:
· Unique device ID-Yokker collects this information through your computer.
· IP address, page view stats, the searches you make on the Yokker platform, how you visit our website (direct, organic, social, or referral), browsing history, and web-log data. Yokker collects this information through your internet connection.
· The parts of the website that you visit and for how long you stay on them.
· The services you view or use, the date and time of your visit, the number of times you re-visit any service, your activity regarding different links on our website, and other website usage data.
· The e-mails that you open and use to come to our website, and the e-mails that you forward.
· Your location-information using GPS of your device and our own technologies (this data is collected, only if you are using any of the Yokker’s location-based services).
The data
we collect from other sources:
We also gather your data from third-parties. These include the social media accounts that you have linked to your Yokker account (including Facebook, Twitter, LinkedIn). We also gather information from identity service providers to match their data with our database to avoid any risks of fraud. Data from other companies in the Yokker group is also collected.
The
data that is visible to other Service users:
After logging in to your Yokker account and posting any content, your user ID and the content you post will be shown to other Yokker users as well as to anyone on the Internet. This happens when you:
· Provide your feedback on other users, make or comment on any bid, make a ‘task’ or ‘items to be supplied’ post while using the Services.
· Commenting or communicating in any form on the Services’ public forum.
Since the data mentioned above are publicly shown, we advise you to practice caution while posting. You disclosing your personal information on such publicly visible places will not be the responsibility of Yokker.
How we use your personal information:
The personal data Yokker collects from you may be used in the following ways (the legal ground(s)
for the use of your personal information):
·
To verify and authenticate your identity:
We need to carry out these processes before allowing you to use our
services.
·
To Protect Yokker and make our Services secure for the
users:
It is in the legitimate interest of both Yokker and its users that we
secure our Services.
·
To create, customize and allow content (including internal and
third-party ads) targeted at the most relevant users (on an aggregate basis):
It is Yokker's obligation to show the content most relevant to you.
·
For improving and upgrading our features:
We use your personal information to gather data about your needs
and requirements. It allows us to provide you with the services that are most
useful for you.
·
To provide and maintain our services, and to authenticate the users
for a protected environment:
It is in our legitimate interest to ensure the legitimacy and integrity
of our services. We use your personal data to provide secure services to our
users.
·
To provide verified information to the Yokker user with whom you’re in a
contract with on the Yokker platform:
Yokker uses your personal data to provide the required services to buyers
and sellers.
·
If Yokker requires the disclosure of your information for legal
purposes, or if the law, court, tribunal or other enforcement authorities
demand it:
It is required by the law to disclose or process your personal information
in case of legal issues.
·
For the guarantee of Yokker’s payments:
We use your personal information to carry out the contract between you
and the Service provider (Yokker).
·
For contacting and informing about updates in our Services and for
different promotions:
With your consent, we keep you notified about any changes in our Services
that may affect you and for marketing purposes. For more information, see Receiving
Marketing Materials Section below.
·
For contacting you about our User Agreement:
To notify you of any violation, including warnings and take-down requests
due to copyrights claims.
·
For research purposes:
We need your information to improve Yokker and its services. The
information may include user questionnaires, feedback, reviews or comments.
·
To target promotional material towards the right users, and to expand
our client base:
We use your data to make users aware of our offered Services.
·
To collaborate with affiliate service providers, and to arrange or
provide authentication and verification you need (internal or external):
It is in our legitimate interests to provide authentication and other
affiliate services by engaging with affiliate service providers.
·
We (or third party affiliates) may use your contact information to respond
to your related enquires, or for generating receipts, bills or for marketing purposes:
It is our lawful right to collaborate with third-party service providers
to provide you with the best experience on our platform.
·
For storing data of any communication(s) between you and Yokker (it may
have happened to help you with some query):
We keep this record when
demanded by law, and because it is our right to protect ourselves.
·
Displaying your uploaded photo and personal data on your Yokker account
to the user(s) of the Services who have any of your identification data (like
your user ID):
You immediately agree to this by uploading your photo on the Yokker platform
Our review system allows users to rate their experience(s) of other users on the Services. An average rating is compiled from the reviews and shown on your public profile. Others users may decide whether to order your services or not based on those ratings.
User profiling and Data Evaluation:
Information and data about your preferences may be collected by us and/or our service providers (on our behalf) for direct marketing and data analysis, and segmentation of users based on shared characteristics.
Your personal information, including your name, address, e-mail, and phone number etc., may be used by us and/or our service providers (on our behalf) to engage similar audiences. We may also use this information to create data analytics for promotional purposes, to introduce better policies, or to enhance our service or product.
Yokker will never use sensitive information (your credit card, account information) for analysis of user trends and engagements.
How we
disclose your personal data:
· Yokker may share your personal information in the following ways:
Yokker may also share your personal data, with your permission, to
other third parties or for the betterment of our services.
Your Yokker account is secured by the password you set, and we at Yokker take every necessary step to ensure your data’s security from any
unauthorized access. But we can not guarantee the complete security of
your data from any breach (from a hacker, third-party, or a virus). You are
providing your personal data to us at your own risk, and you are required to
keep your passwords and account information secure. You are responsible for
ensuring a safe internet connection, and so we can not guarantee that your data
transmission (passwords, personal or account information) will be entirely
encryption free.
Visiting third-party websites:
Links to third-party websites, affiliate service
providers, advertisers, contributor service providers (like verification
services), and PayPal may be present in Yokker Services. When clicking on those
links to go to those websites, Yokker’s terms and conditions and privacy policy
doesn’t apply. These websites are not under the obligation of Yokker’s terms and
policies. Each service provider has its own terms and conditions, security
statements, and privacy policy. We highly advise you to view them before
disclosing any personal information on those websites. Yokker has no authority,
and thus holds no responsibility, over the usage and disclosure of your personal
data directly provided to any website, user of the service or third-party
service provider,except forYokker and its own Services.
International
Transmittance of Personal Information:
Yokker may share your personal data with Group Companies that are
not bound by the data protection laws of the European Economic Area (EEA) (e.g.
to our headquarters in_[add your headquarter country]). For the reasons
mentioned above, we may undertake the services of third party service providers
situated outside EEA. Yokker takes all the necessary steps to ensure the security
of your personal information when transferring it outside your resident
country.
Standard Contractual Clauses are entered into with the receiver
if the country he/she is in is not subject to an adequacy decision by the European
Commission. These standard contractual clauses hold the contract of
the protection and security of the transferred information which is approved by
the EU Commission.
Receiving Marketing Materials:
You can choose (opt-in or opt-out) whether or not to get notifications about Yokker or Yokker’s esteemed affiliate service providers’ latest updates (news, offers, services, upgrades, promotional material etc.) while registering for Yokker’s Services. You receive these notifications through your Yokker account, e-mail, telephone, or post. Yokker will also provide you with an opportunity to opt-for notifications whenever you make a transaction on our Services.
You can cancel the subscription to these marketing updates and notifications through the following methods:
· Go to ‘Manage Account’ through the link in the Services. Select ‘Settings’ and then click on ‘Notification Settings’. Here you can choose whether to be notified or not.
· Click on the ‘Unsubscribe’ option in any of the promotional e-mails or e-mails notifying you of the updates mentioned above.
· Using the contact information provided in Services, send an e-mail asking to unsubscribe to any marketing material so that you may not receive them anymore.
Your contact information, like your name and e-mail, can be provided to us by other users of Services and we may use that to contact you as a part of the Yokker Referral System. Your information will be used and disclosed according to Yokker’s Privacy Policy. To unsubscribe to Yokker Referral System, send an e-mail using the contact information available in Services.
Other Communications:
You may receive administrative messages and
notifications related to your Yokker account. Unsubscribing to the marketing
updates won’t stop such messages or notifications from coming. However, all
communication from Yokker’s platform will immediately come to a halt once your
close your Yokker account.
Your Rights related to your Personal Data:
You have complete control over your personal data present on the Yokker platform. You have the right to access, edit, delete or stop the processing of your personal information in our possession at any given moment. You can condemn the processing of your personal data based on your legitimate interests, or you can withdraw your permission related to the usage of your personal information at any given time.
To get a soft copy of your data available with us, contact us by clicking here.
You have the right to withdraw or stop the processing of your personal data. However, Yokker may exercise restrictions in the following cases:
· When we have a legal obligation or a compelling legitimate interest (we have legal permission to restrict your access and to hold on to your information).
· When you have made unreasonable repeated requests, put others privacy into danger, need Yokker to make unreasonably excessive efforts or there are any other valid reasons why we can’t accept your demands.
To make sure your information that we hold isn’t destroyed or deleted by accident or any other possible reason, we have made residual files on our active servers as well as back-up files on our back-up servers. For the same reasons deleting your Yokker account or your personal data may not immediately clear all data from the active and back-up systems.
For more information regarding the usage of your personal data, e-mail us using the form provided on the Services. You may also register your unresolved complaints to data protection authority.
· Until the fulfilment of the reason, it was gathered for.
· Until we have the legal obligation to keep it.
· Until it is further processed according to law.
· Until we pursue, secure, or exercise any legal claims.
Contact Us:
If you have any queries regarding Yokker’s Privacy Policy or related to how Yokker handles your personal data, contact us through the following:
For
people residing within EEA:
[Add your information]
For
people residing outside EEA:
[Add your information]
How we use
Cookies and Similar Technologies:
Cookies and other similar tools help us in tracking your activities and information, including your preferences and the data you enter when signing in. It can help improve your experience and Yokker’s services by Yokker’s user base reporting and directing of specific content to you. Cookies and other anonymous identifiers are also used when interacting with Yokker’s affiliate service providers, for example, when adding your Twitter or Facebook profile to your Yokker account.
Below are the different types of cookies and similar
technologies, and their usage:
Essential Cookies:
These cookies are necessary for your better experience and to use Yokker’s services and features properly. These include:
· Allowing access to Yokker’s website, services, and mobile application.
· Improving security by identifying any irregular or ambiguous behaviour on the website or any fraudulent activity.
· Use of saved search and similar features.
Disabling the cookies and other similar tools while using Yokker’s website and services may cause them to not work properly, and you may not be able to use certain Yokker’s functions and features.
Cookies
for Performance Analysis:
These cookies help us understand how users interact with
our services and how we can improve them further for your benefits andbetter
user experience. These cookies assist us in analyzing the performance (like the
number of users coming to the website) of the Services and features.
Functionality
Cookies:
Functionality Cookies and other similar technologies help us in improving the functionality of our website, Services, and mobile app. These cookies provide you with a better user experience by identifying you on the sign-up screen, keeping you signed in while you use our website, and based on your past visits and interests, showing you services and items of your interests.
Cookies
related to advertising:
Advertising Cookies allow us to show you different ads and content that are relevant to your usage and interests. These cookies also monitor the way you interact with these ads, whether you click on them or not, and try to display useful content that you might be interested in. Advertising Cookies and other similar technologies may be either first-party or third-party.
To understand the way these Advertising Cookies and other similar technologies work and to control their usage or to stop them from gaining data, click here.
Browser and System Controls for
First-party Cookies:
Disabling cookies will stop them from gathering data and tracking your behaviour on the website, but this will cause some of the Yokker features to not work properly. To disable cookies and similar technologies, go to your operating system’s or browser’s setting. Visit their help section if you are encountering any issues with the disabling of cookies.
Google monitors your website through Google Analytics. If you want to stop that, click here and use the browser add-on.
Appendix A:
Country-Specific Privacy
Terms:
1.
For Australia:
If you have your Yokker account ( or provide Services) in Australia, then the following terms will also apply or may differ from the Yokker Privacy Policy to the stretch as defined below:
· Any reference made to ‘personal data’ will have the same meaning as ‘personal information’ as stated by the Privacy Act 1988 (Cth).
· Any reference made to ‘sensitive information’ will have the same meaning as stated by the Privacy Act 1988 (Cth).
· If your sensitive information (like information regarding conducted police checks) gets used, disclosed, or processed according to this Privacy Policy, we will ask for your consent directly every time, even if it’s just for direct marketing reasons. Your sensitive information will only be used or disclosed for the purpose we collect it. It won’t be used, disclosed, or processed for any other purposes.